Female Wisdom: Dr. Keesha Ewers on Creating Health Through Balance

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In traditional cultures, women are the healers, the teachers, the nurturers, and the souls of their communities. What can we learn from these extraordinary examples that link past to present? We are in the midst of a female-centered revitalization of both health care and self care. Dr. Keesha Ewers—integrative medicine expert, best-selling author, noted speaker, and mother of four—is on a mission to guide women through a health journey that is personal, empowering, and life-changing.

James Maskell: Hello and welcome back to the Big Bold Health Podcast. Now, if you have been following us for a while, you’ve probably gone to Big Bold Health and you’ve seen we’ve been asking the question, what does health mean to you? Part of this whole journey is that we believe that health is moving to a much more personal understanding, and it means different things to different people. So, we’re super excited this week to have, we have, obviously, Dr. Jeff Bland, my cohost. Welcome back, Jeff.

Jeffrey Bland: Thank you, James.

James Maskell: But we have Keesha Ewers here who started as a nurse practitioner but has trained with interesting healers all around the world and has had her own very interesting journey through this health system. So, Keesha, you know a lot of people have described this sort of health as a journey, and I’m just wondering if you resonated with that?

Keesha Ewers: Absolutely, and I think we get a little disenchanted in our medical system because it’s not recognized as a journey, right? We have this interesting idea that we can separate the mind from the body and we can have specialists and we can have pediatricians. We can have geriatric medicine and adult medicine and there’s no continuity. And it wasn’t until I was in hospice that I started recognizing that, “Oh, this specialist doesn’t know what this one’s doing.” The same fingers on the same hand aren’t even working in tandem together. We’ve really lost this idea that it is a journey, and it’s a continuity, and a spectrum, and that’s causing us to suffer in a great many ways. And, I kind of see it as a cultural trauma, really, is the way I’m starting to identify it. And, the worse it gets, and the more disjointed it gets, I’m seeing trends like this with autoimmune illness going up. And, some of the things that we’re trying so hard to fight, it’s more about relaxing into this health as a journey—what do we need to do to recognize and mark the rights of passage and the transitional times in life with some mentorship from perhaps elders. Wouldn’t that be a great concept?

James Maskell: Well, Jeff, as you know, my favorite topic is community. And ultimately, I think what Keesha was talking about there is that a lot of these rituals that used to be community-driven have now either gone away altogether with the end of community or the death of community, but have been in some cases replaced by either services from the market or from the government. But ultimately, it seems like, we’ve very much deviated very quickly from our historical norms as far as how humans interacted with each other.

Jeffrey Bland: Yes, James, I think you do a beautiful job of teeing that up. And Keesha, of course, you’re just a superb force of nature. I mean, you’re a person that exudes both mastery of your area of expertise from your graduate studies and your clinical work, but also your heart and your soul comes through, right, with the way you present yourself. And I think that that’s, to me, symbolic of this transformation that’s occurring in our culture right now through a woman-centered revitalization of the health movement. And, although James and I are males and we’re the host of these podcasts, what we’re really trying to understand is the origin of transformation that our culture needs to go through. And, I believe it’s going to occur a lot through the side of the feminine, which is more collaborative and more maybe in perspective, and less concerned about the details of the piece parts, and more looking at the overall organizational structure and whether it’s harmonious or disharmonious. And, I think you embody that spirit in your being. And so, as we know, example is the best teacher. How do you relate to your clients that are seeking answers?

Keesha Ewers: Well, first I want to address what you just said because there was some Peruvian teachers that had come over here and they were in New York City looking around after being in the Andes forever and kind of going… And their first question was, “Where are the women?” Right? “Where are the women?” And their response is, “Well, you can see them on the streets. They’re everywhere.” No, there’s no feminine limit setting against all of this building. And, where are the women that are the nurturers, that are the limit makers for this constant need for expansion? You know, you can think about historically guns, germs and warfare, right, and where we’ve gone with taker cultures and leaver cultures. And so, how I approach my clients is helping them to start to get into that conceptualization of, “Oh, I need to relax into my being instead of doing, doing, doing, doing.” And, that there has to be a feminine and a masculine balance between activity and receptivity. And, you can see even in some of the science that’s been done, the body bears the burden. Trauma that people have experienced will reside in the body, and oftentimes it will be very targeted. Like if you feel a lack of support, there’ll be a shoulder that’ll be out. Is it on the right side or is it the left side? It’s very interesting and there’s a lot of research around this. So, I try and help them start to get in touch with their bodies, like what is your body trying to tell you? And, I know when I was diagnosed with rheumatoid arthritis when I was 30, that was one of the big takeaways for me, was that I was such a pusher. I ran marathons, I was driving myself, I was so competitive, and the person I was competing with was me. You know, and autoimmune disease is you at war with yourself. And, it made me kind of sit down, shut up, and really start asking my body. And then, retrospectively, I can go back and say the 10 years that led up to that diagnosis, I had all kinds of imbalances that were happening that I hadn’t listened to. Lots of Advil, I even took Accutane for acne when I was 18, lots of antibiotics. And, instead of really investigating early signs, which it seems that we’ve gotten to a point where we’re so frenetic, we’re so busy, we’re so busy expanding and building and gathering to ourselves that we’re not taking time to, like what is the coating on your tongue? What is your energy level? You know, I conceptualize a vital sign as a libido level—your vitality, your passion for life, is that even present or are you taking something to mask what your body is trying to tell you? I always start there, listening in to what is your body saying to you and really learning how to speak its language.

Jeffrey Bland: Can I jump in here just for a sec, because I think you said something that’s a real aha for me. And, I’d like to get James’ feedback too. You know, we’ve called this the Big Bold Health Podcast, which quite honestly for my wife, she said, “Well, that doesn’t sound very feminine. That sounds like really masculine, like big and bold.”

Keesha Ewers: Well look who started it, right?

Jeffrey Bland: But I tried to say to her, “But we’re moving into an era in which the feminine needs to be heard better.” It needs to be assertive about the message. It doesn’t mean beating people over the head. It’s the way that you just expressed it, right? That was big and bold without assertiveness, without trauma. It was graceful.

Keesha Ewers: I had assertiveness, but I didn’t have aggression.

Jeffrey Bland: There we go. Thank you.

Keesha Ewers: Right? And there’s a big difference between aggression and assertiveness.

Jeffrey Bland: I want to, I guess, pose a question. Can you be big and bold about your health and still be in your balance as it relates to? And, I think you can.

Keesha Ewers: You can, and one of the things that I found when I was in my own search for what to do about RA when I was 30, I was able to reverse it in six months and part of that was going to the literature, going on the internet. My doctor had said, “Here’s methotrexate. Here’s a nonsteroidal anti-inflammatory drug. Take these. And when you get worse, come back and you’ll go on a different class of drugs or we’ll up your meds.” Right? And my questions of, I’m really disciplined, I make my own food, is there anything else? “No.” In the history taking and it had come out that my grandfather had had RA. In fact, he was dead… I’m 54, he was dead by 53, in a wheelchair with RA. And so, she said, “It’s genetic. Put it on the shelf.” Right? Big and bold is important because you have to be assertive. On the way home in the car, I remember thinking there has to be something else. And, I found some science of yoga and what it did with autoimmunity. Took my first yoga class, found Ayurvedic medicine, which is the sister science of yoga. And, in that process started to really understand that, “Oh, one of the takeaways was they say that autoimmune disease is undigested anger.” So, the fact that I didn’t have aggression, right, it was all stomped down. I always say that people with autoimmunity today, 80% of autoimmune diseases are diagnosed in women—are people pleasing, they’re perfectionists, and they have held onto poison from old hurt or trauma. These three P’s, right? Outside of what we already know around leaky gut, toxicity, genetics. And so, what I started thinking about was, well, the first thing I said was, “I’m not an angry person.” I was a people pleaser. And so, the aggression that I ought to have felt about past sexual abuse when I was 10 in elementary school from a vice-principal never occurred, it just got stomped down, right? And, all my people pleasing, and perfectionism, and driving myself, I was being aggressive to my body, right? So, I had to learn how to be assertive versus aggressive. Now, that’s just coming out as we’re talking. I haven’t really made that distinction.

Jeffrey Bland: I think you’ve got your next book.

Keesha Ewers: Yeah.

Jeffrey Bland: I think that’s really good.

Keesha Ewers: Assertive versus aggressive.

Jeffrey Bland: Exactly.

Keesha Ewers: And it is a masculine/feminine balance, and there is a difference, and so, big and bold works.

James Maskell: You’ve got four children?

Keesha Ewers: Yes.

James Maskell: And they’re both boys and girls, men and women.

Keesha Ewers: Mm-hmm.

James Maskell: How have they been receptive to this, this message of their mother?

Keesha Ewers: Oh, they’re amazing people and they each have a way that they’re trying to figure this out. I don’t know how you guys are, particularly you, James. My 28-year-old son is still trying to figure out like what does it mean to be a white, heterosexual male in our culture today? Right? So that’s a discussion about that masculine and feminine, aggressive versus assertive. And, he’s figuring that out as he goes, right?

James Maskell: Yeah, it’s certainly been a big shift. I guess I wanted, following on from that, ask, obviously you know you were kind of like the hero of your own journey going through this, finding it all out for yourself. One of the things you said about at the beginning was just these lack of rites of passage; now that you know about it about yourself, are there certain things that you’ve done with your kids to help them to understand this journey?

Keesha Ewers: Yes, beautiful question and I appreciate it. As my kids went through… They’re now 22 to 30, and as they went through what I called coming of age time for them, and that was indeterminate. It was, when did I see a shift to what they would need this, I took them on a vision quest. So, from the time they were in preschool and kindergarten, I would say, “There’s going to be a time before you leave home and go to college that you’re going to go on a trip with Mom, just me, and it has to have five things. You have to learn about another culture. You have to learn a new language. You have to train for it. You have to learn the spirituality, and then there has to be some sort of service. And you design it.” And so, they’ve each done something a little different. But it’s always been going into a culture of leavers rather than takers, right, to use the Ishmaelian reference. And, they’ve learned how to seek for vision. They’ve all—except for one—sat in the Lakota Sioux way of being in a vision quest, four days and four nights with no food and water, up on the top of the mountain by yourself, seeking for a vision in their twenties. I was telling Jeff, that I found myself there in June for the second time, and I realize it coincided with menopause for me. That I had self-initiated what I needed for a rite of passage to go into menopause, to pause, to take a moment and to say, “What do I want my legacy to be in this next bit of my life?” And I just don’t think that… We breathe and move so fast, we’re not taking pauses. And, women come into my office that are just annihilated with their hormone imbalance, their adrenal dysfunction, they’re a mess. And it’s, you know what I’m saying? Look, menopause means pause, and our culture just doesn’t have that built in. There’s not that mentorship of wise woman elder to say, “Okay, you’ve just made that switch. Now come, this is what we’re doing and here’s what you do to seek for a vision.” So, I’m very interested in doing some research around this and starting a larger conversation in our culture about encouraging this kind of a conversation for each of the rites of passage. If you were Lakota, at the age of seven you would be sitting in your first vision class, seven years old.

Jeffrey Bland: I want to just reinforce for our viewers and listeners that this is the essence of Big Bold Health, what you were saying, this is the undercurrent. Big and bold doesn’t mean, as you said, doing something to somebody else. Big and bold is taking charge of your life stream, and knowing that you own it with privilege, and it’s the most special thing you’ll ever. And, I think you’ve so beautifully expressed this. I mean this is exactly the essence of what we’re trying to get away from, this feeling of an apologist, like, “Oh, well, I’ve been told to do something, now, maybe I should apologize for my own feelings about how I want to treat my own body.” No, no more apology. We’re going to be out there in front, assertive, and in rhythm with what we need.

Keesha Ewers: Beautifully said.

James Maskell: One of the things you said in your story that had resonated with me, because I’ve heard it from so many of the female leaders in our space, is that leaving from that doctor’s office in the car, there’s an internal knowing that’s like, “There’s got to be more options than this.” Whereas I think a man, his view is like deference to authority. There’s sort of this intuitive nature that that comes through, this sort of like, “Hey, I know that this isn’t the answer.” I’d just love to, I know that you’ve, part of your work has helped to foster that in other people. Where’s that gone and how do we get it back?

Keesha Ewers: That’s a big question. That’s intuition, right? So, listening to your own intuitive spark inside of you and your inner knowing. And women, traditionally, our brains are different. We know this. We’re better multitaskers. We had to keep the children out of the fire while we were tanning hides and grinding corn, while the men were going out and getting food and bringing it back. And, we were in communion with each other. We were the story keepers, we were the medicine women, we were the healers in our tribal ways, right, in those days. And so, where has it gone, I believe is that—you can put all kinds of names to it: the red tent, the time around the fire or whatever it is. But it’s intergenerational from little small infants to wise women elders training each other how to go through each of the phases of what it is to be a female. And, within each of those phases there is a developing of intuition along with wisdom. So, men, not to be too gender biased, tend to have a great sense of direction, a great way with numbers and you know left brain. And, women tend to have that more visual, being able to have the perceptive, intuitive ability if they nurture it. I always tell people it’s a muscle. If you don’t go to the gym and work out, then you’re not going to have that particular muscle that you’re complaining about being flabby, built. It’s the same with your intuitive ability. It’s taking, again, you have to be still, you have to be quiet every single day. I meditate every day. Whatever it is for you, it needs to be a quiet time. And, people always say to me, when I say, “Well, I’m going to teach you how to meditate.” “Oh, I can’t make my mind shut off.” And, I always say, “A mind that’s shut off is a flat line on EEG. It’s not supposed to do that. That’s a myth.” Right? And so, it’s the ability to be able to just notice it and not react to it, let it float on through, and that is a skill. And, people just kind of seem to expect to be good at whatever they’re doing for the first time around meditation, and it’s a skill just like listening to your intuition, developing it as a skill. Yeah.

James Maskell: Yeah. Absolutely. I think that’s interesting. And Jeff, just as a final point to that, you know, I know we’ve spoken in the past, maybe on a functional forum, I think about intuition is pattern recognition. And ultimately, it’s like diffuse attention plus pattern recognition is certainly something that can give you more information than the single focus, or single bits of information that I think as a part of the species might thrive on.

Keesha Ewers: That’s what I always say, that it’s pattern recognition.

Jeffrey Bland: Yeah, and that’s my takeaway from the beautiful way that you language your story, which is all of our stories, just, you say it very beautifully. Because, what you’re doing is you’re providing a landscape for us to make observations about our life on this journey, from which we collect information to then develop a pattern that’s ours. It’s going to be the achievement of our aspirations. And, what I’ve come to learn is that everyone has a slightly different aspiration of what they call health, but they need to define what it is for them and then develop their pattern of recognition as to how they’re going to achieve that. Because, we can’t tell them that they’re going to be healthy this way. It’s not just the absence of disease, they need to find it.

Keesha Ewers: Right. And too many women will say, “I don’t even know who I am if I’m not mother, daughter, sister.” And so, that’s a lot of my work is helping them really figure that out. If you don’t know who you are and what health looks like for you, then how do you expect to go to an office or get online and have a program teach that to you? You have to do that for yourself.

Jeffrey Bland: That’s beautiful.

Keesha Ewers: Yeah.

Jeffrey Bland: Yeah.

James Maskell: Well, it is big and it is bold to be able to stand in the face of a whole system and speak your truth and navigate it. Keesha, thanks so much for all the work that you’re doing to help women navigate it. And, if you enjoyed this episode, make sure to leave us a comment. Go and check out bigboldhealth.com. You can put it in what health means to you. I think we really got into some great stuff, so thanks, Jeff, for being here and thanks Keesha. You can find her online, Keesha Ewers. This has been the Big Bold Health Podcast. We are making health personal. Thanks so much for watching and we’ll see you next time.

 

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  • Use the Site to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
  • Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.

COMPANY may host message boards, chats and other private/public forums on its Sites and on other platforms. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, groups, chats or other such forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by COMPANY staff, COMPANY’s outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.

 

COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

 

Registration

 

To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

 

Passwords

 

To use certain features of the Site, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

 

Limitation of Liability

 

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.

 

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

 

WITH REGARDS TO CONTENT RELATING TO HEALTH & WELLNESS ON THE SITE:

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS AND NUTRITIONAL INFORMATION AND IS DESIGNED FOR EDUCATIONAL PURPOSES ONLY. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

 

NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE.

 

Termination

 

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

 

Refund Policy

 

Your purchase of a product or service or ticket to an event may or may not provide for any refund.  Each specific product, service, event or course will specify its own refund policy.

 

Digital Millennium Copyright Act

 

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by COMPANY infringe your copyright, you, or your agent may send to COMPANY a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon COMPANY actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to COMPANY a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. COMPANY’s Copyright Agent for notice shall be annettegiarde@bigboldhealth.com.

 

Assignment

 

This Agreement shall be binding upon and inure to the benefit of COMPANY and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of COMPANY Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by COMPANY to any affiliated entity or any of its wholly owned subsidiaries.

 

Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Washington and any dispute shall be subject to binding arbitration in Bainbridge Island, Washington. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

 

Class Action Waiver

 

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

 

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

 

Severability

 

If any clause within these Terms of Service (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from these Terms of Service, and the remainder of these Terms of Service will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

Privacy Policy

Effective Date: March 2019

 

The following Privacy Policy governs the online information collection practices of BIG BOLD HEALTH LLC (“COMPANY,” “we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the www.bigboldhealth.com website (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

 

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

 

How We Collect and Use Information

 

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. The Site collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration or opt-in purposes and name, postal address, and credit card information when registering for our events or purchasing our products. All of this information is provided to us by you.

 

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

 

We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features; advertising that appear on the Site; and, making other offers available to you via email, direct mail or otherwise. We also may provide your information to third parties, such as service providers, contractors and third-party publishers and advertisers for a variety of purposes. Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, all of the information collected from and about you while you are using the Site in any way and for any purpose, such as to enable us or a third party to provide you with information about products and services. If you do not wish your information to be used for these purposes, you must send a letter to the Online Privacy Coordinator whose address is listed at the end of this Privacy Policy requesting to be taken off any lists of information that may be used for these purposes or that may be given or sold to third-parties.

 

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

 

Some of our third-party advertisers and ad servers that place and present advertising on the Site also may collect information from you via cookies, web beacons or similar technologies. These third-party advertisers and ad servers may use the information they collect to help present their advertisements, to help measure and research the advertisements’ effectiveness, or for other purposes. The use and collection of your information by these third-party advertisers and ad servers is governed by the relevant third-party’s privacy policy and is not covered by our Privacy Policy. Indeed, the privacy policies of these third-party advertisers and ad servers may be different from ours. If you have any concerns about a third party’s use of cookies or web beacons or use of your information, you should visit that party’s website and review its privacy policy.

The Site also includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

 

We may also make some content, products and services available through our Site or by emailing messages to you through cooperative relationships with third-party providers, where the brands of our provider partner appear on the Site in connection with such content, products and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner may apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.

 

Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.

 

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.

 

Google Analytics

 

We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site.  Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order.  The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.

You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

 

Facebook

 

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.

 

We abide by Facebook’s Data Use Restrictions.

  • Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
  • We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
  • We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
  • We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

 

General Data Privacy Regulation (GDPR)

 

The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens. 

 

As a company that markets its site, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation.

 

If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”

 

To make any of these requests, please contact our GDPR contact at annettegiarde@bigboldhealth.com

 

Children’s Privacy Statement

 

This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.

  • This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we also do NOT knowingly distribute such information to third parties.
  • We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we do NOT condition the participation of a child under thirteen in the Site’s online activities on providing personally identifiable information.

The HIPAA Privacy Rule

 

The US Department of Health and Human Services provides:  The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically.  The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.”

 

You acknowledge that our operation of the Site does not constitute the practice of medicine, and specifically does not create a doctor-patient relationship between you and Dr. Jeffrey Bland, PhD (the “Doctor”).  The information provided on the Site is for educational purposes only. 

 

Notwithstanding the fact that the Site does not create a doctor-patient relationship between you and DOCTOR, our preservation of your personal health information shall be HIPAA compliant.

 

For purposes of this Privacy Policy, “patients” are those individuals who have secured the in-person services DOCTOR.  If you are a patient of DOCTOR, you will be provided with a copy of DOCTOR’s HIPAA Privacy Statement, which governs the information collection practices of patients’ personal information by DOCTOR.

 

How do we store your information?

 

Your information is stored at the list server that delivers the Site content and messaging. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive the Site material.

 

All of the messaging or emails that are sent to you by the Site include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communicaiton that we send you.

 

Changes to this Policy

 

This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.

 

Questions About this Policy

 

If you have any questions or concerns regarding our privacy policy please direct them to:

annettegiarde@bigboldhealth.com