Herbalism, plant-based, and the next generation of health with Rachelle Robinett

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It’s time to get “supernatural” with herbalism and Rachelle Robinett. Rachelle lives at the intersection of nature and medicine, and she’s a powerful ambassador for the new thinking around health in the 21st century.

This podcast is for educational purposes only. It is not a substitute for professional care by a doctor or other qualified medical professional. This podcast is provided on the understanding that it does not constitute medical or other professional advice or services.

Dr. Jeff Bland:

Well, here we are – and I’m so excited to be part of this Big Bold Health podcast experience with Rachelle Robinett! Let me just say a couple of preliminary words before we have the pleasure and privilege of getting Rachelle involved. 

 

As you know, this whole field of healthcare has been a long-standing passion of mine, going back now – I hate to even say it – more than four decades, hard to believe! But I’ve had the privilege over those years of meeting many, many people, and what I’ve come to recognize is that this wave of health vigilance and health advocacy is really carried by and driven by leaders who have a certain energy. They have a certain vitality, they have a certain perspective, they have a certain sense of community about them that is infective and infectious and brings people with them into this world of self-regulation, of people taking charge, of being part of their own life experience in which they’re not a victim but they’re actually orchestrating their life.

 

What I’ve recognized is that the generation that’s coming up now behind me – and now it’s two generations behind me – are individuals that have an extraordinary vision about what the world should be and how it could be, and then how to make it that way so that we restore and re-nourish values that can lead to the perpetuation of survival and flourishing of joy and bliss, and great opportunities for achievement over the course of years to come. 

 

One of those people happens to be Rachelle Robinett, so that’s why I’m so privileged to have her in this discussion. I’ve known Rachelle for many years, I won’t say how many, but let’s just say it’s more than a few, and she’s grown up to be an incredible force of nature in the natural world. She’s an herbalist, she’s a nutrition expert, she’s a personality, she is an entrepreneur, she is a guide and teacher. That’s a pretty reasonable biography just to start with, but we could add a lot of other things to what she is – an individual whose personality will illuminate by her own presence. 

 

With that introduction, Rachelle, thanks so much for joining us on the Big Bold Health Podcast – and I can’t think of anyone that may better represent Big Bold Health than Rachelle Robinett. 

So, let me start in the usual place I probably should. What brought you with all of your talents and background experience into this field, and keeps you as a person who’s so dedicated to its evolution?

 

 

Rachelle Robinett:

Well, I mean firstly, thank you so much for that introduction. That was definitely my favorite ever – so I’m glad it’s recorded, I really appreciate it! 

 

Yeah. Gosh, what brought us here? 

 

I think that there’s a combination of factors from growing up in a very health-aware home. Both of my parents in different ways were very much in medicine, in Western medicine, in natural medicine and nutrition, and in just having an interest in the way that the human body works and the way that the body and mind work together. 

We would bang our knees or get a bloody nose or get a headache, and it wasn’t “Quick, let’s fix it.” It was: why does this thing happen? Why do we have this symptom? What is your body telling you? What can we learn? What’s happening here?

 

I think some of those lessons ultimately did bring me to where I am now. It’s this sort of curiosity and this perpetual sort of interest in the way that the body, mind, and the natural world all work together. I think it’s also the need in the world that drew it out of me professionally.

 

So, I was not intending to be an herbalist – I came to New York to work in fashion. I was not intending to be sort of in the health and wellness industry, and I used to have conversations as a kid with my dad sort of vehemently like, “I don’t want to do that. That’s not what I want to do. I want to be creative and artsy and do this other stuff.” 

 

But I had a knowledge that I was using personally and have been using my whole life and the world wanted it. They said, “Can you please help me?” “Can you teach me how to eat?” “Can you teach me how to use these herbs?” “Can you share what you know?” And after hearing that enough times, I said, “Okay, okay, yes…” and began Supernatural. 

 

That’s the very short story, but I would say being steeped in it from a young age, practicing it personally with extreme dedication for as long as I can remember, really. Then having the world say, “We want some of that,” birthed the coming out of Supernatural, which is my company.

 

Dr. Jeff Bland:

Well, I think you said so many really important things there that I just want to highlight, the first of which is listening to what the world is telling us. I think all of us, as we go through our life experience, get messages from the universe that kind of help guide us if we’re willing to listen. 

But often, we’re so busy with our own sense as to what’s around us we don’t hear these broader things that are coming to us that might be enlightening and maybe frameshifting, and maybe miraculous alternatives or options for us to explore. I think it takes a certain kind of personality, to be open to being a listener while you’re also focused down onto doing the work of the daily job and whatever you think your task is.

 

So, I want to compliment you on your capability of still maintaining, from your artful perspective, what the world was asking you and telling you and also reinforcing in you that you’re good at – and it kind of giving you that atta-person go for it! That’s number one. Number two, I think to move from the west coast to New York, which is a great laboratory for self-development and experience and exploration and pathfinding, but not everybody who comes into that environment has a successful experience. So what do you think allowed you to be successful in making that transition from a west coast, maybe more simple universe, to a more complex social matrix?

 

Rachelle Robinett:

Oh, man – It was rough, I’ll say that. New York is not easy in the sort of getting-to-know process. The only thing that I can think of is just pure grit, to be honest. I had no friends, no job, no long-term place to live. Just that story of two suitcases and a lot of ambition. 

 

Those early years really tested, how bad do you want this? How much do you really have in you to kind of make it here?  I think it was this grit that is partly nature and partly nurture – I definitely have both (been taught it). 

 

We grew up on a farm, we learned hard work and we learned to sort of find the limits of what you physically and mentally are capable of doing. I think the combination of just the day-to-day sort of survival in a place like New York as a young person with no real safety net, and then the simultaneous, I’m not just trying to get a job to pay rent – which I am, but also I’m here to do something. 

 

That became kind of what I’m doing now. I’ve been here for 11 years or 12 now, and it’s like finally kind of coming to its full fruition and that’s a long, long path of dedication which is obviously not over. It’s like the first flower now, is sort of what it feels like.

 

Dr. Jeff Bland:

Well, I think it’s more than the first flower, I think you’ve got a pretty good garden growing there! But hopefully, it’s perennial as well as annuals, right?

 

Rachelle Robinett:

Great metaphor, yeah.

 

Dr. Jeff Bland:

So, let’s talk about how you landed on your entrepreneurial focus and how you named your company because all of that is part of your identity. So, how did that happen?

 

Rachelle Robinett:

Yeah, it’s so funny. The company has even affected the way I dress now – I wear herbal fashion now!

So it did go through a couple of different variations in the beginning. Originally, the company was just RX, sort of like the prescription RX and that was kind of an early branding exploration that I had. Then fairly soon after that, I think when we became a little bit more official, it took a long time to come to the name Supernatural – which is funny because it makes sense and it’s a great name. We’re trademarking it and all those important steps, which is hard to do with a name like Supernatural. 

But it actually took multiple brainstorming sessions over the course of many months with a couple of different people that I really respect, to articulate what exactly are we doing here? In the early days, it was not as clear as it is now, what exactly are we doing here? I think that herbalism and nutrition and holistic health and functional medicine are so many things, that it can be hard to put a label on it.

 

My title has changed so many times: holistic health practitioner, wellness coach, all these different things, because we are talking about nutrition and we’re talking about herbs and supplements and lifestyle habits and all these different things. 

 

But Supernatural really represents obviously… I don’t even think I have to explain Supernatural!  It’s a good name, people get it. I am working with the natural world and I’m primarily with plant-based remedies, food, and herbalism to help people be super well.

 

Dr. Jeff Bland:

Well, it’s interesting to me, the name or the title or the word Supernatural can connote multiple things to multiple people, right? Which is really kind of cool, because a person can read in their own kind of perspective, because so Supernatural could be ‘above natural.’ It could be ‘the best of natural,’ right? That’s one kind of literal translation. Another is, it could be ‘beyond natural.’ It could be in the hereafter. It could be in the environment of the ether of the id that we don’t understand. And it probably draws people from both philosophical camps I would imagine, doesn’t it?

 

Rachelle Robinett:

Yeah. Yeah, it does, and they’re all welcome here too. They’re all very welcome in the herbal world because I think in herbalism you can take a very functional perspective, or you can be much more interested in the mystical or energetic or supernatural realms of the plant world. So, it works for everyone and this works for everyone, yeah.

 

Dr. Jeff Bland:

So, tell me a little bit about how a person would connect in with your company?

 

Rachelle Robinett:

Mm-hmm, yeah, let’s see. I would say most people find us online first these days, as happens. I have an Instagram following, we have both one for Supernatural and myself, and the people tend to find us there. We also have a weekly newsletter, which is really popular so a lot of people are linked in digitally to that and getting a lot of kind of advice there. Then we do have the physical cafe. So, we have basically a tea shop and an apothecary, a wall of herbs and this really great space where you can come in and see and touch and feel and taste all the things that we talk about online. You can get custom blended herbs. You can shop all the products that I recommend all day long to clients in classes. It’s a really nice physical presence for Supernatural. Or you can do that all online with our online shop, with online classes. So, there’s more Supernatural online than in-person, but if you’re in New York or Brooklyn, then you can swing by the shop and meet us there. Yeah.

 

Dr. Jeff Bland:

So, what’s your address?

 

Rachelle Robinett:

Our address. So, we’re at Industry City, it’s like a mini-city in Brooklyn. Our address is 254 36th street, but most people just know Industry City is the destination, and then you can find Supernatural there – it’s in Sunset Park in Brooklyn.

 

Dr. Jeff Bland:

Awesome. Well, congratulations. I know it’s a step along the journey, but it’s some pretty good steps you’ve laid down there, it’s very exciting.

 

Rachelle Robinett:

Yeah. Thank you.

 

Dr. Jeff Bland:

Let’s jump back now a little bit to our shared enthusiasm, advocacy, and work for this concept of regenerating the planet, and the plant world as part of what I think is a planetary immune system. 

When we look from a Big Bold Health perspective, and people have asked me, “So Jeff, you’ve been around here for a lot of decades. Why are you doing this? I mean, can’t you just kind of sit as a senior citizen and weigh in on opinions? Why would you start a company, Big Bold Health?” 

My answer to that is fairly simple. And that is, first of all, in four-plus decades of doing this, I feel like I have a payback because I’ve really been so fortunate to meet, and be impacted in a favorable way by so many remarkable people in my 6 million miles of travel and all the things that I’ve had the privilege of doing that. I feel that comes a little bit with a payback to hand off what I’ve learned that might be of value to others – so that was number one. 

 

But number two, I felt that having started off as a professor of environmental science and chemistry at the University of Puget Sound in 1970 on Earth Day – that’s why I was hired actually, was because they were trying to find a professor to start an environmental science program out of the chemistry department because it was Earth Day’s first year, and they wanted to be part of that rising academic opportunity. I started as an environmental scientist and chemist at the University of Puget Sound, and over the years, I found that those two things really served me very well. In the 13 years I was a professor there, in teaching both on the biochemistry side and the clinical medicine side and also teaching on the environmental science side, that they actually married themselves together in my mind as a healthy planet, healthy people, and vice versa.

 

So now, as I see what’s going on in the world at large, and have become more understanding of the important role that the immune system plays in how we 24/7, 365 as people defend ourselves against things out there that might want to take advantage of us. Not just SARS-CoV-2 and not just cold and flu, but all sorts of things: chemicals and toxins and toxic emotions and all sorts of things. All of that becomes part of my belief that the immune system is kind of the center of the locus of control of help – because it’s something that’s sampling our outside world 24/7, and it changes. 

Every two months our immune system is reborn. People don’t understand that, that two months from now the cells that we call our immune cells will be different than the ones that are here today.

So, will they be as good as, better than, or worse than the ones we have today? That’s the question. We can reform or remake the immune system based upon how we treat it and how we relate to it. 

 

With that as a concept, when I was waxing philosophical as I often do on a Monday morning after going to a meeting, my colleague, Trish Eury, who has worked with me now for over 25 years now said, “Jeff, it’s really great that you’re always on your soapbox here when you come back on Monday, but you’re a big guy and these are bold ideas – maybe you need to start another company called Big Bold Health, and really give you a platform to talk about this.” So, that became for me the start of this some two and a half years ago, and then from that, it led me into two things that I have been intimately involved in as, I guess you’d call them hobbies. One is Alaska fishing. In the Alaska fishing community and Alaska native populations, boating and kayaking and exploration have been my kind of family hobby, and now my kids are involved with that, and now their kids, my grandkids, are involved in it. So we’re all kind of Alaskan adventurers. The other is agriculture and food production, and sustainable agriculture and organic, which I’ve been involved with for 30 something years and so I thought, “Could I marry those two together in such a way to make them tools for Big Bold Health?”

 

Through that, then, led to a series of what I call coincidences – they probably weren’t coincidences – but the serendipities that led me into Himalayan Tartary Buckwheat and led me into a sustainable fish oil product. We built the first pharmaceutical-grade plant in Dutch Harbor, Alaska out on the Aleutians. So now here I am back in the commercial world, but my advocacy has been around nurturing the planet and connecting the immune system of the planet to the immune system of people in a harmonious way. 

 

Then that led me obviously back to you! Because although you’ve taken your own individual approach, our approaches do converge in terms of what we’re trying to accomplish. So with all of that long-winded hot air that I just expressed, tell us a little about your mission and how this connects this concept of regenerative agriculture, natural herbal products – how it connects into your philosophy.

 

Rachelle Robinett:

Yeah. Yeah. Oh gosh, so many things to respond to. Firstly, I mean, the Alaskan salmon, I grew up on that and to this day it’s the epitome of a perfect food! That surprises people because I’m a plant-based advocate, but, man, this wild Alaskan salmon that’s caught well and respectfully – I just don’t know if you can beat that. 

 

It’s really neat to hear more of your journey. My mission is to help people to understand their own health better, their own body and mind and that relationship, and absolutely that full relationship to the natural world. It’s less of a relationship and more recognizing that we just are a part of the natural world, and we are progressively forgetting that, or progressively becoming disconnected and not understanding how we actually relate to the light that’s coming in through the window, or the water that we’re drinking, or the food.

So, I really want to empower people to be able to live in their body, mind, environment better – I think that happens through simplifying so much of this information and just making it accessible, making it cool, making it inspiring, and practical. This stuff, we’re in it every minute of every day, and it’s not an indulgence and it doesn’t have to be an extra thing, like it is the stuff of life and it can be preventative. It can also reverse a frightening diagnosis. I mean, all these things you know, and I want to give that to people and do, to give that to people and they get a little taste of that change. 

From there, it’s like the whole world opens up. When you can feel the change or you can see the change, and a lot of times people have been trying for so long and kind of stuck.  I think that we again, try to simplify and make it really practical and also make it relate directly to this world that we’re in all the time, is what really helps. 

 

For me, yes, it’s plant-based. This all does come back to nature and it’s really just that we are all that system. We get ill when we get disconnected, or don’t kind of understand how to relate to each other.

 

Dr. Jeff Bland:

Yeah.

 

Rachelle Robinett:

Did I answer your question?

 

Dr. Jeff Bland:

Well, first of all, these great questions of life never have complete answers, right? What I find is that they’re answers in progress because each day we learn a little bit more and we never learn enough to be complete – unless maybe we’re some zen master maybe. But for most of us, we aspire to learn more each day towards some kind of self-realization, self-understanding, and I think that this contrast that you’ve set up and how you’re doing it, to me, it’s very enlightened. 

 

I have granddaughters coming up and I’m hopeful my granddaughters will find in their lives as they become young women, and well they are becoming young women – as they become older young women, that they will have this advocacy to take the things that they’ve learned and been exposed to and had an opportunity to integrate into their lives and take that out to their broader constituency, because I think it’s that advocacy.

 

I believe also that we are in an epic period where feminine energy is going to be really, really important for the healing of the planet and for the re-consolidation of global communities. I think that there was a time probably where the male energy that’s driven by one pentacyclic molecule—testosterone—was advantageous because a lot of stuff that was done was manual labor and moving stuff around and picking stuff up and pushing stuff from one place to another.

 

Maybe there is, I mean, probably is arguable, but I think there might be some advantages from a mechanical musculo-strength basis for the male with the higher testosterone levels and in greater muscular strength to survive in those kinds of environments. So maybe there is something about maleness in early-stage societal development, but I think over time, and certainly, in this time, different kinds of energies become very important, cooperative energies. Energies of collaboration, energies of deeper thought and communication, maybe less the specifics of the piece parts and more of why the watch works as a watch rather than worrying about each of the springs and gears.

 

So I think that this period of time in which we start talking about the complexity of the world as a guide to the simplexity of our life, that concept of simplexity. So, we absorb complexity to understand how simple our life can be if we get rid of a bunch of garbage out of the house, and we clear out space to really be free living. I think that’s what you’re teaching, and that’s what you represent. 

 

That’s to some extent what we’re trying to do in Big Bold Health. We’re trying to redefine health as being big and bold and owned by the individual, as to what their definition of health is – it may be different than someone else’s. For one person, it may be “I want to run a marathon.” For another person that might be “I want to go to my grandchildren’s college graduation.” It could be many different things that define our health. But to define it and then provide an access to it so that it is big and bold in its achievement, is a mandate for Big Bold Health.

 

Rachelle Robinett:

Yeah. Yeah. I love that. I love that that’s what comes through about Supernatural because I think that’s very much a personal priority too, which is this creating space and creating this simplicity and – I’m thinking about so many things now, from the physical clutter to the digital clutter of this world that we live in, all of the intakes that we have, and really just reducing it to, funny enough, some of the things we’ve known all along are responsible for our health – which comes from the natural world. 

So, yeah.

 

Dr. Jeff Bland:

So, I want to acknowledge the art and style side of your being, because I think as I’ve grown up – my sister is an artist. She’s a commercial artist. My niece, her daughter, was a Berkeley fine arts graduate and is quite an artist in her own right, has done illustrations for children’s books, and is really skilled. 

 

I wasn’t granted that talent in terms of the visual arts. I thought of myself more, maybe hopefully a little artistic with words and language, but I was not a kind of an artist of the same type, but I’ve always admired it. Now what I recognize, is that everything is art in life, if you see it in the right way.  Everything fits into an artful framework. The more that you can accentuate the art component of it, the more it speaks not just to your inductive reasoning, it speaks to the deeper sense of where we are, our soulful being.

 

If you really want to have an impact in this world, you can’t just speak to the frontal cortex of the brain. You’ve got to speak to the deep emotive parts that drive people’s behaviors and their belief systems, and that is somewhere in their art center. It’s somewhere in their soul of art. 

 

So, you’re very artful person. And the reason I know that is not just because you’ve told me that you are, but because I look at how you present yourself on your podcast and your social media. I also saw what you did recently for us with our Big Bold Health Tartary Buckwheat flour and I thought, “Man, that little kind of video compilation you put together with the different recipes that you mixed, that is really artful.” 

 

So, where does that come from? That’s cool.

 

Rachelle Robinett:

Where does it come from? I think it’s also nature and nurture. I’m thinking I have certain relatives who are poets and can draw. I can’t draw for anything. But I always loved making potions and I do write, and I love taking photos, and I had all these different sorts of artistic explorations, they’re sort of in my person. It was a little bit of a problem when I was younger. It’s like, what do you want to be when you grow up? Because you can’t be all those different things. Ultimately, I went to business school. My heart wanted to be an artist, but I went to business school. So now, what I’m doing is integrating my whole person in this current space, which is Supernatural, which does allow me to be artful.

 

I mean, just as an aside, working with plants and with beautiful food, I mean, to me, that is art all day long. It is just gorgeous to cut open the ripe tomato or brew rose petals. And I have my face in that stuff all day, which is total joy. I think just turning it around thanks to social media, and letting people see the recipes that I am playing with or the herbs that I’m formulating or whatever it is, for me, I get to combine kind of the love of nature, a love of the art of photography or video, the recipes and the real magic of making food medicine or herbal medicine. Then again, thanks to digital, now I can just kind of put it out in the world and you can all see a sort of behind the scenes. 

 

But it comes from, yeah, kind of a combination of being truly obsessed with the beauty of what nature produces, and then we get to eat, drink, and see and smell, and also having part of my person still want to be an artist, which I fully intend to do!

 

Dr. Jeff Bland:

Well, I think you are. Your intention has been met. It’s just a question of how you’re going to grow that up and expand it over time. But one of the things that struck me was really, and I’m sure you noticed this, when you did some work on our Himalayan Tartary Buckwheat flour, and you produced some really beautiful products, some recipe products from that. I’m sure you noticed that as you started to work with that particular flour as contrasted to other flours, it undergoes color changes, right?

 

Rachelle Robinett:

Mm-hmm. Yeah.

 

Dr. Jeff Bland:

It undergoes color changes. From my brain, my chemistry side says the reason it undergoes color changes as you add fluid to it and other ingredients, that it then activates specific enzymes in that live flour, because it’s very live, and those enzymes start pre-digesting some of those flavonoids into other compounds that become very bioactive and they have colors to them. So, I’m sure-

 

Rachelle Robinett:

Exactly.

 

Dr. Jeff Bland:

… you’ve noticed that it actually, the fresh flour has one color, but once hydrated and it sits around in the bowl for a while it becomes another color, and then if you put it in the refrigerator and put a cover on it and come back a few days later, it becomes another color, because it’s actually undergoing a live process of generating downstream secondary metabolites from these polyphenols.

 

Rachelle Robinett:

That’s so cool!

 

Dr. Jeff Bland:

So, it’s a really interesting example of art and science kind of…

 

Rachelle Robinett:

That’s very true.

 

Dr. Jeff Bland:

Yeah.

 

Rachelle Robinett:

Yeah, and I didn’t know that that would be the cause. But now knowing that or hearing that and sharing that with people, that is so inspiring and that alone would convince me to have more of this flour and less of any other flour. I think the ability to share, again, is kind of the magic of nature. It does a lot of the work for me, at least. Just communicating, this is what’s actually happening out there. You probably want some of it. People are like, “Yes, I do, actually.” I love knowing the science.

 

Dr. Jeff Bland:

When I started playing around with that particular seed – it’s not a grain, it’s a seed, I was amazed to see that so much of its genes are dedicated to producing nearly 100 different phytochemicals. I started asking the question, well, how does that compare to common buckwheat? First of all, it’s a shame that we call these things buckwheat because putting wheat in the name suggests that they’re some relationship to wheat, which they’re not at all – they have no genealogical connection to wheat at all. But anyway, that’s the way the name happens. So, it’s stuck. So I asked the question, what’s the difference between common buckwheat and this Tartary buckwheat that we’ve been using and developing? And it turns out that the genes of the Tartary buckwheat, although they have similarity to common buckwheat, code for producing more than 60 to 100 times (not percent, times) as much of these phytochemicals as common buckwheat.

 

So then I asked the question, well, why would a plant spend so much of its energy to have genes that made so much of this stuff? I mean, it doesn’t do it because it doesn’t have anything else to do with its life, it does it for a reason! Then you go back to its history, knowing that it’s been consumed as a food for about 2,500 years—it’s a longer age than that—and it grew up in the very hostile Himalayan mountain region, Southern Himalayas, and under very hostile conditions. To survive, it wasn’t irrigated, it had to sit out in the sun, it gets sunburned and it had pests and it had all these… it actually grew in very bad soils, very high aluminum soils. So it turns out that it developed genes that detoxify aluminum, it produces all these plant insecticides that are these polyphenols that keep insects from eating it, it has anti-sunburn cream built in that are these flavonoids, and it basically survived against all hostile elements that would normally have put plants in that environment that wouldn’t survive.

 

So, then I asked the metaphorical question, well, what is that plant really doing? What it’s really doing is it’s evolved its immune system. If it’s evolved its immune system, then what happens if we eat that plant? Because those things speak to our immune system. It’s really kind of an interesting network of thinking of how we’re interconnected in this whole cycle. So, all of that to me just drew me in. It became my Big Bold Health kind of, okay, this is a metaphor to everything we’re trying to do.

 

Rachelle Robinett:

Yeah, absolutely fascinating. Yeah. And I mean, as soon as I started down this sort of plant path, obviously, I’m hooked because I think that nature is just full of stories like that – that plant is clearly exceptional. Then I think that the herbal world, which is really just the natural world has so many similar kinds of stories.

 

Dr. Jeff Bland:

Well, now tell me in on our few minutes remaining, now that you’ve hacked your path into the forest of the unknown, you laid your first stepping stones—well, not your first—many of your stepping stones. Where do you see your journey taking you? What’s your big dream? What’s your hairy, audacious goal?

 

Rachelle Robinett:

Yeah. So, I just want to bring this to as many people as possible. I am scaling Supernatural in every direction that we can to be not less one-to-one, but more one-to-many, and bringing all of our education online. We have more and more online classes. There will be a book or books in the future. Our product line is expanding quite quickly. For the most part, right now, it’s about up and out and just getting in touch with as many people as possible. I want to empower people to understand their health and be able to navigate this space connect with nature better every day. Doesn’t seem so unreasonable!

 

Dr. Jeff Bland:

No, I think it seems very reasonable and it’s going to happen just by your energy, your force of nature, and your commitment! But I think you said something there that’s really a watch word for all of our viewers. I have distilled down a philosophy of life into two alternatives. One, you’ve already expressed very, very well: up and out. The other is down and in. Down and in versus up and out. Under those two very gross headings, you could put all sorts of subtopics. But if you’re on the down-and-in side, it takes you in a certain direction. If you’re on the up-and-out side, it takes you in a different direction. Now it has been my thought that we as a society right now are caught a little bit too much in the down-and-in. And we’re in a do loop of the down-and-in model, and we can see where it takes us. It doesn’t take us into a good place if that is your only vision of your future, is down and in. And I think what you just said is so prescient and so informative that we need to find a way, each one of us individually, as to what helps to take us up-and-out rather than down-and-in. 

Now for you, your passion has provided a vehicle for not only you, but many others to share that vision to find an up-and-out route to express our goodness. I think there are a lot of people who are on the down-and-in path and what is forcing them to do is not express their goodness, but express their angst, their anxiety, their anger, their rage, their frustration, their feeling of inadequacy, their feeling of being lost. When you’re in that do loop, I believe that it takes you into a place over time that is not going to be in the best interest of getting the full expression of what your genes are capable of doing. For most of us, we’re given this legacy, right? Our book of life. And it’s up to us to figure out how we’re going to read our book of life in our genetics, and what it’s going to become as we grow up and go on. 

 

I think that this model that you’ve just described that is underpinning your business and your philosophy personally up-and-out, is a model that I hope everyone listens to that’s watching this podcast.

 

Rachelle Robinett:

Yeah. Me too. So well said. And I have to say, I also really appreciate your continued reference to health as individual, and therefore relative. There’s a lot, especially as the wellness industries become this big machine all for the better – mostly for the better – but to understand that it’s not so much about what the industry or the trends are dictating, but individually we can all improve our health, have our health, change the path that maybe we’re starting on. So, I just really appreciate that point as well.

 

Dr. Jeff Bland:

Well, in the course notes, we’re obviously going to give your referral of information to your website and so forth, but do you want to just verbally say it for people that are hanging on every word and would like to look it up immediately?

 

Rachelle Robinett:

Yes. Find Supernatural at ursupernatural and that’s the letter U, the letter R, supernatural.com. It’s all there. You’ll find Instagram and the online store and cafe and all the herbal education you will ever need hopefully there. Thank you.

 

Dr. Jeff Bland:

Well, I can say on behalf of our Big Bold Health co-immunity, coIMMUNITY, that-

 

Rachelle Robinett:

Very good. I like that.

 

Dr. Jeff Bland:

… we are very, very appreciative of who you are, what you’re doing, where you’re going. We need so many people like you creating the world that will be. I want to leave this world to my grandkids and beyond, that will be as good or better than the opportunities I have and you’re doing that through your work. 

 

So, thank you so, so much. We really appreciate all that you are. Be well.

 

Rachelle Robinett:

Thank you so much. Thank you.

 

Good, good. Yes. Well, I’m loving it and it really it’s a huge compliment to be able to do some work with you. So, thanks for having me.

 

Dr. Jeff Bland:

Okay. Be well, bye-bye.

 

Rachelle Robinett:

Thanks, you too. Bye.

 

Also available on:

Apple Podcasts

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Spotify

YouTube

Medical Disclaimer

WITH REGARDS TO CONTENT RELATING TO HEALTH & WELLNESS ON THE SITE:

 

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS AND NUTRITIONAL INFORMATION AND IS DESIGNED FOR EDUCATIONAL PURPOSES ONLY. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

 

NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE.

Terms of Service

Date Effective: March 2019

 

General

 

This website (the “Site”) is owned and operated by BIG BOLD HEALTH LLC(“COMPANY” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, our Shipping Policy, our Return Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from COMPANY. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

 

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

 

Intellectual Property Rights

 

Our Limited License to You. This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

 

Your License to Us. By posting or submitting any material (including, without limitation, comments, blog entries, Facebook postings, photos and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

 

You acknowledge and agree that any contributions originally created by you for  us shall be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended.  As such, the copyrights in those works shall belong to COMPANY from their creation.  Thus, COMPANY shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as COMPANY determines.  In the event that any of the results and proceeds of your submissions hereunder are not deemed a “work made for hire” under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey and transfer to COMPANY all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material and any and all right, title and interest in and to all such proprietary rights in every medium, whether now known or hereafter devised, throughout the universe, in perpetuity. Any posted material which are reproductions of prior works by you shall be co-owned by us. 

 

You acknowledge that COMPANY has the right but not the obligation to use and display any postings or contributions of any kind and that COMPANY may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

 

Limitations on Linking and Framing. You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.

 

Disclaimers

 

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

 

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not COMPANY. Neither COMPANY nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, COMPANY neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized COMPANY representative while acting in his/her official capacity.

 

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY COMPANY AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

 

You agree at all times to defend, indemnify and hold harmless COMPANY its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant  set forth herein.

 

Online Commerce

 

Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

 

Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that COMPANY shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

 

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

 

Interactive Features

 

This Site may include a variety of features, such as bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user – you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:

  • Restrict or inhibit any other user from using and enjoying the Site.
  • Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies or regulations of the networks we use to provide the Site.
  • Use the Site to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
  • Gain unauthorized access to the Site, or any account, computer system, or network connected to this Site, by means such as hacking, password mining or other illicit means.
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.
  • Use the Site to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
  • Use the Site to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
  • Use the Site to post or transmit any information, software or other material that contains a virus or other harmful component.
  • Use the Site to post, transmit or in any way exploit any information, software or other material for commercial purposes, or that contains advertising.
  • Use the Site to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
  • Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.

COMPANY may host message boards, chats and other private/public forums on its Sites and on other platforms. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, groups, chats or other such forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by COMPANY staff, COMPANY’s outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.

 

COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

 

Registration

 

To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

 

Passwords

 

To use certain features of the Site, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

 

Limitation of Liability

 

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.

 

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

 

WITH REGARDS TO CONTENT RELATING TO HEALTH & WELLNESS ON THE SITE:

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS AND NUTRITIONAL INFORMATION AND IS DESIGNED FOR EDUCATIONAL PURPOSES ONLY. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

 

NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE.

 

Termination

 

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

 

Refund Policy

 

Your purchase of a product or service or ticket to an event may or may not provide for any refund.  Each specific product, service, event or course will specify its own refund policy.

 

Digital Millennium Copyright Act

 

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by COMPANY infringe your copyright, you, or your agent may send to COMPANY a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon COMPANY actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to COMPANY a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. COMPANY’s Copyright Agent for notice shall be annettegiarde@bigboldhealth.com.

 

Assignment

 

This Agreement shall be binding upon and inure to the benefit of COMPANY and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of COMPANY Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by COMPANY to any affiliated entity or any of its wholly owned subsidiaries.

 

Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Washington and any dispute shall be subject to binding arbitration in Bainbridge Island, Washington. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

 

Class Action Waiver

 

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

 

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

 

Severability

 

If any clause within these Terms of Service (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from these Terms of Service, and the remainder of these Terms of Service will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

Privacy Policy

Effective Date: March 2019

 

The following Privacy Policy governs the online information collection practices of BIG BOLD HEALTH LLC (“COMPANY,” “we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the www.bigboldhealth.com website (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

 

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

 

How We Collect and Use Information

 

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. The Site collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration or opt-in purposes and name, postal address, and credit card information when registering for our events or purchasing our products. All of this information is provided to us by you.

 

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

 

We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features; advertising that appear on the Site; and, making other offers available to you via email, direct mail or otherwise. We also may provide your information to third parties, such as service providers, contractors and third-party publishers and advertisers for a variety of purposes. Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, all of the information collected from and about you while you are using the Site in any way and for any purpose, such as to enable us or a third party to provide you with information about products and services. If you do not wish your information to be used for these purposes, you must send a letter to the Online Privacy Coordinator whose address is listed at the end of this Privacy Policy requesting to be taken off any lists of information that may be used for these purposes or that may be given or sold to third-parties.

 

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

 

Some of our third-party advertisers and ad servers that place and present advertising on the Site also may collect information from you via cookies, web beacons or similar technologies. These third-party advertisers and ad servers may use the information they collect to help present their advertisements, to help measure and research the advertisements’ effectiveness, or for other purposes. The use and collection of your information by these third-party advertisers and ad servers is governed by the relevant third-party’s privacy policy and is not covered by our Privacy Policy. Indeed, the privacy policies of these third-party advertisers and ad servers may be different from ours. If you have any concerns about a third party’s use of cookies or web beacons or use of your information, you should visit that party’s website and review its privacy policy.

The Site also includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

 

We may also make some content, products and services available through our Site or by emailing messages to you through cooperative relationships with third-party providers, where the brands of our provider partner appear on the Site in connection with such content, products and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner may apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.

 

Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.

 

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.

 

Google Analytics

 

We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site.  Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order.  The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.

You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

 

Facebook

 

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.

 

We abide by Facebook’s Data Use Restrictions.

  • Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
  • We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
  • We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
  • We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

 

General Data Privacy Regulation (GDPR)

 

The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens. 

 

As a company that markets its site, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation.

 

If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”

 

To make any of these requests, please contact our GDPR contact at annettegiarde@bigboldhealth.com

 

Children’s Privacy Statement

 

This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.

  • This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we also do NOT knowingly distribute such information to third parties.
  • We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we do NOT condition the participation of a child under thirteen in the Site’s online activities on providing personally identifiable information.

The HIPAA Privacy Rule

 

The US Department of Health and Human Services provides:  The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically.  The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.”

 

You acknowledge that our operation of the Site does not constitute the practice of medicine, and specifically does not create a doctor-patient relationship between you and Dr. Jeffrey Bland, PhD (the “Doctor”).  The information provided on the Site is for educational purposes only. 

 

Notwithstanding the fact that the Site does not create a doctor-patient relationship between you and DOCTOR, our preservation of your personal health information shall be HIPAA compliant.

 

For purposes of this Privacy Policy, “patients” are those individuals who have secured the in-person services DOCTOR.  If you are a patient of DOCTOR, you will be provided with a copy of DOCTOR’s HIPAA Privacy Statement, which governs the information collection practices of patients’ personal information by DOCTOR.

 

How do we store your information?

 

Your information is stored at the list server that delivers the Site content and messaging. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive the Site material.

 

All of the messaging or emails that are sent to you by the Site include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communicaiton that we send you.

 

Changes to this Policy

 

This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.

 

Questions About this Policy

 

If you have any questions or concerns regarding our privacy policy please direct them to:

annettegiarde@bigboldhealth.com