Cellular Nutrition: The Big Bold Health Journey of Dr. Terry Wahls

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Just a decade ago, the unstoppable Dr. Terry Wahls, who has multiple sclerosis, was in a wheelchair and on a path of degeneration that her care providers said was irreversible. She disagreed and took control of her diet, environment, and lifestyle. By doing so, she regained her health, shocked her medical colleagues, and now she is teaching people all over the world how to improve their own function using the concepts of cellular nutrition, minding your mitochondria, and being your own health advocate.

James Maskell: 00:09 Hello and welcome back to the Big Bold Health Podcast. And have we got a great episode here for you! We are here with one of the biggest, boldest characters in the functional medicine space and in the health creation space. Welcome to the podcast, Dr. Terry Wahls. Great to have you.

Terry Wahls: 00:24 Oh, so glad to be here.

James Maskell: 00:25 And Jeff, I know you’re pretty excited about this one.

Jeffrey Bland: 00:27 Well, let me just add a quick parenthetical. So, Dr. Wahls is an absolute example of what we’ve been trying—in my case now for four decades—to get people to understand. Of taking charge of your health, and being bold about it, and being willing to not be deterred by a diagnosis. But to look forward to how you’re going to get the most out of your genes to put that diagnosis in the trunk and forget it. Dr. Wahls is that person.

James Maskell: 00:59 Absolutely, so let’s just start off, if you’re one of the very few people around the world who doesn’t know the story, hasn’t seen the TED Talk, hasn’t seen Dr. Wahls or read her book, why don’t you just take us back to the beginning?

Jeffrey Bland: 01:09 First of all, shame on them if they haven’t.

James Maskell: 01:10 Yeah, shame on them. But yeah, take us back to the beginning; give us the overview for those people, to catch us up to date. And then, we’ll get into some more big bold stuff from there.

Terry Wahls: 01:19 Yeah. So, 1980, I started having face pains. And then, in 2000, I was diagnosed with multiple sclerosis. Being a conventional trained medicine doc, I went up, saw the best people I could find, Cleveland Clinic, took the newest drugs, went steadily downhill. 2003, I’m so weak I needed a tilt/recline wheelchair, continue to go downhill. 2007, I’m beginning to have brain fog, I’m on the verge of being forced into medical retirement. Fortunately, I’ve been reading basic science, ancestor health principles, and thank you, Jeff, functional medicine. I integrate all three, create a diet and lifestyle program that to my amazement—utter amazement—got me out of my wheelchair. Now, mind you, I’d had 27 years of steadily worsening face pains, seven years of decline due to multiple sclerosis, four years in the tilt/recline wheelchair.

Terry Wahls: 02:06 And now, I was able to bike 20 miles. So, I radically changed how I practice medicine. And, then, my chief of medicine encouraged me to get a case report written up, which I did. Then he brought me back and said, “Terry, I want you to change your focus of your research.” And, he wanted me to do a safety feasibility study. And I said, “Well, I don’t know how to do that.” He said, “I’ll get you the mentors.” So, he did. We did our safety study, showed that others could implement my protocol. Others with progressive MS had remarkable improvements in quality of life, and half of them had clinically meaningful improvement in walking ability. And then, we did another couple of small studies, again, very positive. Now we have a much larger study going on and we are getting ready to launch a quasi-experimental study. That’s very exciting. So, it’s radically changed how I think about disease and health.

James Maskell: 03:02 Yeah.

Jeffrey Bland: 03:02 Can I say something just real quickly here?

James Maskell: 03:04 Sure.

Jeffrey Bland: 03:06 And, I’m going to say something that may be inflammatory, and if you disagree with me, please do. I know you will, because you will speak your mind. But I think what you’ve identified for me is the tyranny of diagnosis.

James Maskell: 03:18 Oh, yes.

Jeffrey Bland: 03:18 That diagnosis, when you get a label. You know, what is MS? It’s a neuromuscular disorder, but it’s not directly tracked in terms of severity to neuritic plaques. You know, you can’t actually say, “Oh, those plaques are related to this severity of the symptoms you’re going to have.” Because, there are people with plaques that have no symptoms, and there are people with a few plaques that have lots of symptoms. And so, there’s something else going on functionally, that’s systemic, that presents itself to the neuromuscular system. And then, we put a name on it.

Terry Wahls: 03:49 You know, what is really funny, Jeff? So, I radically changed how I practice medicine—I was asking less and less about drugs, and more and more about diet and lifestyle, and addressing those at my VA clinics. And, my chief of staff calls me in to say, “Hey Terry, people are really getting upset with you because you’re doing the same intervention for everyone. You just can’t do that.” And now, fortunately I’d been warned that this might be coming up, so I brought with me a stack of papers, and we went through them as I was sort of going through the science. And I was like, “But, John, we all have mitochondria. We all have cell membranes. We all have cells. That’s the stuff I’m focusing on. I’m fixing the cells. And, then I’m watching people closely to make sure that they aren’t overmedicated, if their self-physiology improves.” And so, he became supportive. And then, over time, at the university, I was clearly an oddity—people really didn’t know what to think back in 2008 and 2009. But now, in 2019 they’re like, “Damn, you are a brilliant visionary.”

Jeffrey Bland: 04:55 Well, you are. You’re big and bold.

Terry Wahls: 04:58 Yeah. And so, people now are mirroring my conversation that, yes, cellular health matters, mitochondria matter. And improving cellular nutrition is where it’s all at.

Jeffrey Bland: 05:11 And so, I just want people who are listening, and watching, and hearing from the voice, the experience, to recognize that this construct that you’re talking about… that health is more than the presence or absence of disease, it is related to the function of how our body is doing its work in the environment in which we find ourselves. And that function will produce then our phenotype, which could be a “well” or “not-so-well.”

Terry Wahls: 05:37 Correct.

Jeffrey Bland: 05:38 It’s a powerful concept.

Terry Wahls: 05:39 You know, back in medical school, I certainly remember being taught that disease begins with biochemistry not happening correctly, so I was taught you make a quick diagnosis, you go write the newest drugs, and we’re going to fix the biochemistry with drugs. And, what I learned reading the functional medicine, basic science, was we can do that by thinking about the food, and that we could alter NF-κB, and PPAR-gamma through food as opposed to a pharmacologic approach.

Jeffrey Bland: 06:16 And, what you’ve done is so brilliant… not only your own experience, which is just, you know, there’s a best teacher is experience… but then the way you’ve captured visually, using your videos, your blogs, your Instagram accounts. In which you’re bringing to life, through the color of food, through working in the soil, through showing how we are part of our ecosystem in real, dramatic, emotive, personal, humanistic ways.

Terry Wahls: 06:41 You know, I love that. I had a lovely recent post on Instagram. I’m sitting out in front of my very brown lawn, now Iowa was in the midst of a drought. And I say, “Okay. So, my lawn is now brown because the grass is dormant, because it’s lacking key nutrients, in this case water. Our cells will do that too when they’re lacking key nutrients, they survive by going dormant, and they don’t function very well. And then, we’ll develop all sorts of dysfunction, which will lead to symptoms. And if I get enough symptoms, I have a diagnosis. But if we just go back to feeding our cells the key nutrients, they begin to wake up and start functioning.” And, people loved that post; and they’re like, “God, you teach so clearly.”

Jeffrey Bland: 07:23 You’re so good at the analogy. I mean, I love watching your posts because you’re bringing color, you’re bringing life, you’re bringing vitality into the learning experience.

Terry Wahls: 07:33 And, what helped me so much, Jeff, was… One of my key teachers in Iowa was, whenever you interact with your patients, at the end always ask them, “What did you learn? And what are you going to do?” And so, I did that with my vets, my many former vets. I’d always say, “What did you learn? What are you going to do?” And so, I get a lot of feedback on how to teach effectively, because if they didn’t learn anything, I had not chosen the correct amount of force. And so, they taught me how to speak in concrete visual terms that people could relate to, whether they’re farmers, or gardeners, or factory workers, or sports aficionados, because they had to have concrete terms they could visualize.

Jeffrey Bland: 08:15 Exactly. And that’s, I think, the power of Dr. Wahls, because you are speaking a language into where it needs the most. It’s the information-deficient population that hasn’t had access to this information in ways that they can grok, they can understand, they can absorb. And, you do it so beautifully. And, I’m always reminded that it takes a very special skill to translate your personal experience, both your medical experience but also your medical training, and background, and pursuit of excellence as a doctor, and then to translate that into consumer ease, so that it empowers people to make these changes.

Terry Wahls: 08:50 And then on the other side, when I’m teaching my medical students and my fellows, you know, I’m talking biochemistry and they of course think I’m talking about the newest drugs—damn well know better. So, we have to talk biochemistry, biochemistry, biochemistry, and then say, “And I was talking about broccoli by the way.” So, it absolutely has to be steeped in understandable science, so that my college of medicine still lets me have privileges, and thinks that I’m brilliant, and lets me do the research. So yes, I have to keep bridging both groups.

Jeffrey Bland: 09:25 So, I’d like to just ask you a quick question. And that is: I know that you just presented a course that had a complex audience probably, and there wasn’t just one type of person in your audience, but yet you were just able to speak effectively into a broad group of individuals using your experience. But then this-

Terry Wahls: 09:46 Oh, you’re talking about our seminar.

Jeffrey Bland: 09:48 Yes. Yes.

Terry Wahls: 09:50 Yeah. So, this is my mission. So, every year we have this big seminar, and this year we had 300+ folks, and a mix of patients, and a mix of health professionals. And, I teach them the concepts that are used: diet, lifestyle. And, I teach at CME quality, but I also at the same time, simultaneously translate into metaphors that the public can understand. And, some of these folks are going to have a little more brain fog because they still have fairly active disease. So yes, I work very hard at that—but people love it.

Jeffrey Bland: 10:30 And, that’s what I’m saying, I mean this is… You want to talk about big and bold. What you’re doing, exactly, is what we’re aspiring to do in this series of podcasts. We’re trying to bring this construct of the advocacy of health, that we don’t need to be apologists, we don’t need to be in the dark corners of the room, we don’t need to be second tier to those of the aficionados and the super specialties. We can say our piece with strength.

Terry Wahls: 10:55 And what I learned, taking care of my vets, with complex chronic diseases, and when I ran my lifestyle clinic: I got the most seriously ill, from the general medicine clinic and from the pain clinic, and I said, “Give them to me. I won’t give them drugs, but I’ll take care of them.” And, what I saw was by addressing their nutrition, addressing their detox pathway, teaching them a stress-reducing practice, and having them eat these radical things known as vegetables, and giving up processed foods, that we improve their health, their quality of life, their hemoglobin A1c’s improved and normalized, their blood pressures improved. We had to keep reducing back their pain meds, reducing back their blood pressure meds, reducing their diabetic meds. And then, pretty soon I was giving reports to the chief of medicine, the chief of the pain clinic, every quarter, and then to the chief of staff, and the hospital director, every quarter because they were like, “Wow. What are you doing?” The next thing I know, VA central office is calling and I’m like, “Oh dear God, am I in trouble now?” And, they came out to see what we were doing. And, they were very impressed and ended up giving us a grant to expand our staff because we were just so successful.

Terry Wahls: 12:14 But, the bottom line that the VA began to see was the simple strategies I was using—creating health using basic primary care labs and basic concepts was the most effective treatment for pain, the most effective treatment for diabetes, the most effective treatment for high blood pressure, the most effective treatment for the autoimmune diseases that people were seeing before. And, by the way, for their cognitive decline.

Jeffrey Bland: 12:39 So, now we are talking about the domain of health, not the domain of a disease with a name and an ICD number.

Terry Wahls: 12:45 Correct. So, creating health by using things that we have literally thousands of studies for—that this is really all about health behaviors. It’s all about these radical things known as vegetables, it’s all about the radical thing known as a stress management plan, about the radical thing known as moving your body, about the radical thing known as sleeping. That, helping people address those step-by-step, by actionable step, getting them motivated. And, we had lots of things that we did in terms of knowing what you want your health for, strategies for creating resilience so people would take on the work of changing their dietary habits, and changing their daily habits.

Jeffrey Bland: 13:26 Powerful.

James Maskell: 13:27 Yeah, I know I’ve referred to you as the unstoppable Terry Wahls on the functional forum, just because I see what it’s taken to get there. I know one of the things that I hear, living in California and then before New York, is that people think that this kind of health is not accessible to most people because they’re not close enough to whole foods. Tell us about your experience doing this in Iowa, because…

Terry Wahls: 13:49 So, November, at the VA, in my therapeutic lifestyle clinic, the people I saw were on disability, living on food stamps. And so, I did this in group clinics, and I taught people how to implement these concepts in rural Iowa, with rural Iowa grocery stores, and implementing this on their food stamp budget. We had cooking classes, we had skills classes, teaching them meditation strategies, movement strategies. And, we saw health transformation after health transformation. So, if people say they can’t implement the Wahls Protocol because they don’t have whole foods, I’m like, “Well, you know, the farmers in Iowa can do it living on food stamps, so you certainly can,” but you do have to learn how to cook—I mean, that is the key thing. It’s very important that we teach you how to cook.

James Maskell: 14:41 And, tell us about how… I know this hasn’t always been an easy journey. I know particularly at the beginning there were a lot of people that were like, “Please tell Terry Wahls to be quiet.”

Terry Wahls: 14:51 Yeah, yeah, it was true. And, I got warned by my chief of staff that people were complaining; they looked at my charts and I was not practicing the standard of care. But as I said, I brought my papers down, I went through the science, and then I won them over. I did learn that I had to be very careful how I documented in the record that I was improving cellular physiology, that I was not diagnosing, treat or cure, but I was simply trying to work on improving cellular function and health overall. And, I was addressing health behaviors. Then-

James Maskell: 15:23 And, how magically the disease went away, gee whiz. What a paradox.

Terry Wahls: 15:26 It was just an accidental byproduct. But by making that change, I was focusing on cellular physiology and improving health behaviors; now my partners were all comfortable, everything was fine. I’ve put those disclaimers up whenever I give my public talks, to say, “Work closely with your primary care doc before you implement anything. And they’ll have to monitor your medication use closely, because if things go well, you’ll need less, and steadily less, and less, and less.”

Jeffrey Bland: 15:52 So, can I ask you a question for the average viewer of this podcast? They probably are not familiar with the expense of the drugs that are now being used for treating this. Could you give us just a kind of a ballpark as to what we’re talking about for expense?

Terry Wahls: 16:05 About 50,000 to 100,000 dollars a year, that’s for the drugs. And then the drugs, once you start on them, coming off them becomes very tricky because you can get a rebound, a flare. So, that has to be done in a very, very thoughtful and careful way. But we certainly have observed, in the VA, people with serious autoimmune diseases on these very expensive drugs; we optimize their health through diet and lifestyle, and then can very slowly, carefully wean the drugs away.

Jeffrey Bland: 16:37 So, when people say, “This is not a cost-effective way to do a patient management,” I guess, at least in this example, we would say that’s not true.

Terry Wahls: 16:47 Absolutely not, yeah. You know, and I would like to mention that we have a new study that we will soon be launching. It’s a quasi-experimental study where we will try to answer the question: could the therapeutic diet and lifestyle without drugs be just as effective as these drugs costing 50 to 100,000 dollars, at turning off serious autoimmune conditions? But there are no, as you know, head to head studies comparing the two. But I’m going to answer that, because I’m unstoppable.

Terry Wahls: 17:22 So… And our neurology department is actually very, very excited about this. We will… And I’ve raised hundreds of thousands of dollars to pay my staff to do this study. So, we will be taking newly diagnosed MS patients who’ve been offered the potent drugs, who’ve said, “No, they would rather use diet and lifestyle.” We will train them on basically the Wahls protocol and we’ll compare them to newly diagnosed MS patients who will get standard of care by the MS clinic at the University of Iowa. And, we’ll use blinded assessors, so we’ll measure quality of life, and then measures of walking, thinking, vision, and a ocular coherence tomography, and MRIs, and blood, urine, stool. And then, we will compare baseline in 12 months at the two groups.

Jeffrey Bland: 18:13 And, how are you going to measure compliance? Because some people may say, “Whoa, they may-“

Terry Wahls: 18:17 Oh, yeah, yeah. That’s a great question. So, remember we’re going to have urine and blood, so we’re going to be able to measure gluten in their urine and in their stool. So, we’ll know, are they gluten free or not? We’ll also do a number of dietary assessments to know what they’re eating or not. And, I do fully expect, because the University of Iowa is getting more and more excited about my work, that hopefully my neurology colleagues are saying, “You know what? Yes, take the drugs, but you really ought to get this great book called, The Wahls Protocol. And, you ought to read it and think about eating more vegetables.” So, some of those patients following the standard of care are going to end up implementing my diet.

Jeffrey Bland: 18:56 That’s the problem, isn’t it? Yeah. Mm-hmm (affirmative), that’s a confounder.

Terry Wahls: 18:59 Yes, that’s a confounder. And, all I really need to show, Jeff, is diet and lifestyle equivalent? I might end up showing that it’s better, but it’s going to be hard to show that it’s better if it turns out the drug people also end up following my diet, which they may. More and more of them will, because my research and my value is getting to steadily rise. But if I show that they’re equivalent, now people all over the country and the world who have a serious autoimmune problem can feel much more comfortable, like, “You know what? I’ve read those package inserts, I’m afraid of the drugs. I’m not afraid of vegetables, I’m not afraid of exercising, and meditation. I’ll do diet and lifestyle, and I’ll do close follow-up to make sure that that really can turn off my serious autoimmune problem.”

Terry Wahls: 19:47 Because it’s not that I’m saying, “You can’t take drugs,” there may be some people who are ill enough that they’ll require both. But, even my neurology colleagues at the University of Iowa tell me that, “You have three months where you could safely think, you’d be looking at the drug list, and thinking carefully about: do I want to take those drugs or not?” So, they could go all in on diet and lifestyle-

James Maskell: 20:12 100 days, right?

Terry Wahls: 20:13 For the 100 days. Come back to see the neurologist, say, “You know what? This is a really big decision; I’ve got to think another three months. I’ve not had any relapses. I’m feeling really good.” So, they come back in another three months, and they still haven’t had any relapses. They’re feeling good; they’ve had another MRI and the neurologist has to say, “Well, you know, it’s better. There are fewer lesions.” And the person can say, “You know what? I think I’ll wait another six months.” And, if they keep doing well without relapses, and their MRI lesions are disappearing, then they never have to take the drugs. And, my conventional neurologists are admitting that they’re having more patients that are taking that route.

Jeffrey Bland: 20:50 I bet that’s true, but you’ve raised a very interesting, important question now, and that is how this has effects on shaping both medical curriculum, medical standard of care, and medical reimbursement. I mean this is a disruptive innovation, right? That has a-

Terry Wahls: 21:07 Creating health, yes.

Jeffrey Bland: 21:08 Well, yes. That’s right. And that’s why we call this Big Bold Health, because the construct of health, ironically, even though we call it a healthcare system, is really a disease care system. And, when you introduce health, it’s disruptive.

Terry Wahls: 21:22 And, when I hear our political discourse about, “We have to control the healthcare cost,” and all the political conversations about how do we do this… To me they’re missing the question, is, “Why do we become so ill? How did we miss the fact that we allowed the food industry to become so distorted? How did we allow our food, water, and air to become less clean? And, how did we allow the recreational industry to create addicting activities so that we become less and less active?” And so, that contributes to the poor health. And, that’s going to be very hard to unravel because of the challenges with our political system. So, it’s going to require people to do what I’m doing, what you’re doing, and what you’re doing is we got to teach the public directly. The public is going to have to learn that it’s really up to them, to eat these radical things known as vegetables.

James Maskell: 22:21 So, do you dream of the day when TEDx will take away their disclaimer and say, “Actually, this is real science.”

Terry Wahls: 22:28 No, no. I dream of the day when I’m going to be on the big TED talk.

James Maskell: 22:31 Yeah, you should be on it.

Terry Wahls: 22:33 And, that will tell the whole story all over. And, then it’ll have 20 million views.

James Maskell: 22:37 No, totally. You know, one of the things that the Jeff and I are working on is just thinking about measuring this term of health, right? So, you’re giving them all the vegetables, and the cellular health is improving. You know, I know when you were probably first at the beginning of your journey to reverse MS, there were some disease-specific markers that you were looking at that you wanted to get down. In retrospect now, what are the health markers that you look for to know like, “Is this person improving?”

Terry Wahls: 23:07 Well, when I talk to the public, I tell them I pray for their benefit, that they have some biosensors that rear up and become more active when they’re more inflamed. For me, I am so blessed that my trigeminal neuralgia turns on, and I have incapacitating pain. For others it’s paralyzing anxiety, for others it’s joint pain, for others it’s gut-whatever. So, we all have biosensors that tell us that we have, “My chemistry is doing well. I’m great, and I have plenty of energy, plenty of mental clarity.” For the people who are really attuned to their biosensors, they will do a much better job of following this diet lifestyle. If they’re not so attuned, it’s going to be a huge struggle. And, depending on your disease state, you’ll have different blood tests that I could monitor, or late findings on an imaging study. But we all have biosensors, but you have to get your health fairly cleaned up so you can recognize, “I’m in low inflammation, low oxidative stress. My chemistry is doing well. I have plenty of energy. If I had some gluten today in six hours, my face pain would be on, my biosensors would be active, and I’d be having incapacitating face pain.” So, when I do my public talks, I tell everyone, “You should pray for biosensors that will give you feedback.”

James Maskell: 24:38 Yeah.

Jeffrey Bland: 24:38 So, I’d like to share just to kind of close, one of, I know literally countless positive responses you’ve gotten from people who have followed the Wahls Protocol. So, my dear colleague who is a manager of our operations in our little business, our little company, our information company, she has a daughter. A very, very sharp woman in her late twenties, who got a diagnosis of trigeminal neuralgia, and really serious, and was so disabling that she was going to have to go on permanent work release and disability.

Jeffrey Bland: 25:16 And, she started to go… She came over and we had a discussion, and she said, “I’m going to sleuth this. I’m going to find out more about this.” She found your Wahls Protocol—she dug in; she’s a big gardener. She has her own garden—it reminds me a lot of your videos. And, she has completely managed it and it’s completely gone away. She was going to be on very high doses of Tegretol and other kinds of things, which now she’s not taking anything. So, she came over the other night and she said, “So when you were talking about being big and bold around health, I can stand up and say—in my six foot two frame—that the difference between aspiring for health and the fear of trying to treat disease is like two different realities, and I’ll select health.” So, I think what you’ve given people is that option and it’s unbelievable, powerful gift. So, thank you.

Terry Wahls: 26:08 Thank you.

James Maskell: 26:09 Beautiful moment here at the Big Bold Health Podcast. You know, we’ve been looking for the biggest and boldest female leaders in health creation, and there is no one like the unstoppable Terry Wahls. I’m excited to see what happens in the next 10 years; I know the last 10 have been an incredible journey for you. Now the next 10, I’m super excited to bear witness to it and facilitate however I can. Next March, I know there’s a big book coming out, right?

Terry Wahls: 26:34 Yes, yes, yes. So, we’ve revised The Wahls Protocol. And, I talk a lot more about resilience, and talk more about all the exciting stuff with fasting, and how much the research has progressed in the five years since the previous book was out.

Jeffrey Bland: 26:52 Awesome. Awesome.

James Maskell: 26:52 Absolutely. There’s a lot more to learn, but so many great starting points here. I hope that Terry’s story is as powerful to you, the listener, if you have questioned your own ability to be big and bold in assertion with your health, hopefully that is no longer a question. This has been the Big Bold Health Podcast. If you want to tell us what health means to you, go to bigboldhealth.com, you can fill it out there. But in the meantime, it’s been myself, James Maskell, Dr. Jeffrey Bland, and the unstoppable Dr. Terry Wahls. It’s been the Big Bold Health Podcast, thanks so much for listening. We’ll see you next time.

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Intellectual Property Rights

 

Our Limited License to You. This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

 

Your License to Us. By posting or submitting any material (including, without limitation, comments, blog entries, Facebook postings, photos and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

 

You acknowledge and agree that any contributions originally created by you for  us shall be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended.  As such, the copyrights in those works shall belong to COMPANY from their creation.  Thus, COMPANY shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as COMPANY determines.  In the event that any of the results and proceeds of your submissions hereunder are not deemed a “work made for hire” under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey and transfer to COMPANY all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material and any and all right, title and interest in and to all such proprietary rights in every medium, whether now known or hereafter devised, throughout the universe, in perpetuity. Any posted material which are reproductions of prior works by you shall be co-owned by us. 

 

You acknowledge that COMPANY has the right but not the obligation to use and display any postings or contributions of any kind and that COMPANY may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

 

Limitations on Linking and Framing. You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.

 

Disclaimers

 

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

 

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not COMPANY. Neither COMPANY nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, COMPANY neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized COMPANY representative while acting in his/her official capacity.

 

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY COMPANY AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

 

You agree at all times to defend, indemnify and hold harmless COMPANY its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant  set forth herein.

 

Online Commerce

 

Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

 

Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that COMPANY shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

 

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

 

Interactive Features

 

This Site may include a variety of features, such as bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user – you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:

  • Restrict or inhibit any other user from using and enjoying the Site.
  • Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies or regulations of the networks we use to provide the Site.
  • Use the Site to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
  • Gain unauthorized access to the Site, or any account, computer system, or network connected to this Site, by means such as hacking, password mining or other illicit means.
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.
  • Use the Site to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
  • Use the Site to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
  • Use the Site to post or transmit any information, software or other material that contains a virus or other harmful component.
  • Use the Site to post, transmit or in any way exploit any information, software or other material for commercial purposes, or that contains advertising.
  • Use the Site to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
  • Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.

COMPANY may host message boards, chats and other private/public forums on its Sites and on other platforms. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, groups, chats or other such forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by COMPANY staff, COMPANY’s outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.

 

COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

 

Registration

 

To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

 

Passwords

 

To use certain features of the Site, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

 

Limitation of Liability

 

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.

 

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

 

WITH REGARDS TO CONTENT RELATING TO HEALTH & WELLNESS ON THE SITE:

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS AND NUTRITIONAL INFORMATION AND IS DESIGNED FOR EDUCATIONAL PURPOSES ONLY. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

 

NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE.

 

Termination

 

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

 

Refund Policy

 

Your purchase of a product or service or ticket to an event may or may not provide for any refund.  Each specific product, service, event or course will specify its own refund policy.

 

Digital Millennium Copyright Act

 

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by COMPANY infringe your copyright, you, or your agent may send to COMPANY a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon COMPANY actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to COMPANY a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. COMPANY’s Copyright Agent for notice shall be annettegiarde@bigboldhealth.com.

 

Assignment

 

This Agreement shall be binding upon and inure to the benefit of COMPANY and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of COMPANY Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by COMPANY to any affiliated entity or any of its wholly owned subsidiaries.

 

Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Washington and any dispute shall be subject to binding arbitration in Bainbridge Island, Washington. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

 

Class Action Waiver

 

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

 

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

 

Severability

 

If any clause within these Terms of Service (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from these Terms of Service, and the remainder of these Terms of Service will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

Privacy Policy

Effective Date: March 2019

 

The following Privacy Policy governs the online information collection practices of BIG BOLD HEALTH LLC (“COMPANY,” “we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the www.bigboldhealth.com website (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

 

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

 

How We Collect and Use Information

 

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. The Site collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration or opt-in purposes and name, postal address, and credit card information when registering for our events or purchasing our products. All of this information is provided to us by you.

 

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

 

We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features; advertising that appear on the Site; and, making other offers available to you via email, direct mail or otherwise. We also may provide your information to third parties, such as service providers, contractors and third-party publishers and advertisers for a variety of purposes. Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, all of the information collected from and about you while you are using the Site in any way and for any purpose, such as to enable us or a third party to provide you with information about products and services. If you do not wish your information to be used for these purposes, you must send a letter to the Online Privacy Coordinator whose address is listed at the end of this Privacy Policy requesting to be taken off any lists of information that may be used for these purposes or that may be given or sold to third-parties.

 

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

 

Some of our third-party advertisers and ad servers that place and present advertising on the Site also may collect information from you via cookies, web beacons or similar technologies. These third-party advertisers and ad servers may use the information they collect to help present their advertisements, to help measure and research the advertisements’ effectiveness, or for other purposes. The use and collection of your information by these third-party advertisers and ad servers is governed by the relevant third-party’s privacy policy and is not covered by our Privacy Policy. Indeed, the privacy policies of these third-party advertisers and ad servers may be different from ours. If you have any concerns about a third party’s use of cookies or web beacons or use of your information, you should visit that party’s website and review its privacy policy.

The Site also includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

 

We may also make some content, products and services available through our Site or by emailing messages to you through cooperative relationships with third-party providers, where the brands of our provider partner appear on the Site in connection with such content, products and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner may apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.

 

Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.

 

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.

 

Google Analytics

 

We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site.  Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order.  The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.

You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

 

Facebook

 

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.

 

We abide by Facebook’s Data Use Restrictions.

  • Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
  • We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
  • We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
  • We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

 

General Data Privacy Regulation (GDPR)

 

The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens. 

 

As a company that markets its site, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation.

 

If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”

 

To make any of these requests, please contact our GDPR contact at annettegiarde@bigboldhealth.com

 

Children’s Privacy Statement

 

This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.

  • This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we also do NOT knowingly distribute such information to third parties.
  • We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we do NOT condition the participation of a child under thirteen in the Site’s online activities on providing personally identifiable information.

The HIPAA Privacy Rule

 

The US Department of Health and Human Services provides:  The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically.  The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.”

 

You acknowledge that our operation of the Site does not constitute the practice of medicine, and specifically does not create a doctor-patient relationship between you and Dr. Jeffrey Bland, PhD (the “Doctor”).  The information provided on the Site is for educational purposes only. 

 

Notwithstanding the fact that the Site does not create a doctor-patient relationship between you and DOCTOR, our preservation of your personal health information shall be HIPAA compliant.

 

For purposes of this Privacy Policy, “patients” are those individuals who have secured the in-person services DOCTOR.  If you are a patient of DOCTOR, you will be provided with a copy of DOCTOR’s HIPAA Privacy Statement, which governs the information collection practices of patients’ personal information by DOCTOR.

 

How do we store your information?

 

Your information is stored at the list server that delivers the Site content and messaging. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive the Site material.

 

All of the messaging or emails that are sent to you by the Site include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communicaiton that we send you.

 

Changes to this Policy

 

This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.

 

Questions About this Policy

 

If you have any questions or concerns regarding our privacy policy please direct them to:

annettegiarde@bigboldhealth.com